Terms and Conditions
Terms & Conditions
The following Terms and Conditions apply to all purchases through the website Giftsfromhandpicked.co.uk
Distance Selling regulations
Under the Distance Selling Regulations 2000 you have 7 days after receipt of goods to return them for a full refund. Your statutory rights are not affected. Our company policy is to offer you 30 days from receipt of goods to return an item back to us. This excludes personalised items, due to the nature of the product.
You can cancel your order at any point up to time of dispatch (except for in the case of personalised items, due to the nature of the product)
If you are not satisfied with your purchase for any reason you may return the unused item to us in its original condition. You will be responsible for the cost of returning the goods. It is recommended that you obtain proof of postage and have the cost of the goods covered in case the items go missing in transit. Where an item is faulty we may at our discretion refund the return shipping cost paid. Please note that personalised items can only be returned when faulty, due to the nature of the product. Your statutory rights are not affected.
Pricing & Availability
All prices are in £ inclusive of VAT and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products are in stock but if for unforseen circumstance we are unable to fulfill your order you will be offered an alternative or given a refund for the unavailable product(s).
All products have a a photographic image, these are for reference only and should be considered illustrative. By submitting your order to us you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product.
Delivery charges are clearly displayed on the home page and again at the checkout.
Payment can be made using options shown at checkout, through Paypal's and Sagepay's secure gateway. Payment is subject to the gateway terms and conditions. Please note you can shop with confidence knowing that your card details will not be accessible to Giftsfromhandpicked as your details are encrypted and dealt with by Paypal or Sagepay.
We do not store credit card details nor do we share customer details with any 3rd parties.
Customer Service Contact Information
Contact Customer Services at :
T: 0845 5192408
A: Giftsfromhandpicked, Unit 5 Hereward Business Centre, 296 Newark Road, North Hykeham, Lincoln, LN6 8JX